"Filled with treasure and big ideas, this book will help you become exceptional." - SETH GODIN In a tight market, your most powerful growth engine and your best protection from competitive inroads is this: put every thing you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, ...(展开全部)

Branding is an integral part of modern business strategy. But while there are dozens of books on branding products and marketing campaigns, nobody has applied the logic and techniques of branding to customer service--until now.

Lori works illegally in a rented flat in central London, living in fear of police raids which could mean losing her small daughter and her dream of a new life. Freya is a student who finds she can make far more money as an escort than she could in an office; life, after all, is already a tangle of madness and dissociation. And Paula is a journalist whose long-term campaign agai...(展开全部)

This book is intended for those who want to learn to build RESTful web services with the Spring Framework. To make best use of the code samples included in the book, you should have a basic knowledge of the Java language. Previous experience with the Spring Framework would also help you get up and running quickly.

Service of All the Dead is a crime novel by Colin Dexter, the fourth novel in his Inspector Morse series. The novel describes a series of murders in and around St Frideswide's Church, Cornmarket, which corresponds to St Mary Magdalen Church, Magdalen Street rather than the much smaller St Michael's Church, Cornmarket. The original church of St Frideswide was at the Priory of St...(展开全部)

"[MORSE IS] THE MOST PRICKLY, CONCEITED, AND GENUINELY BRILLIANT DETECTIVE SINCE HERCULE POIROT." --The New York Times Book Review This time Inspector Morse brings the imposition on himself. He could have been vacationing in Greece instead of investigating a murder that the police have long since written off. But he finds the crime--the brutal killing of a suburban churchwarden...(展开全部)

The sweet countenance of Reason greeted Morse serenely when he woke, and told him that it would be no bad idea to have a quiet look at the problem itself before galloping off to a solution. Chief Inspector Morse was alone among the congregation in suspecting continued unrest in the quiet parish of St Frideswide's. Most people could still remember the churchwarden's murder. A fe...(展开全部)

《Exceptional C++:47个C++工程难题、编程问题和解决方案(中文版)》讲述如何用标准C++进行企业级的软件开发，通过“问题/解答”的方式，启发读者思考，帮助了解隐藏在问题背后的设计思想，以及各种编程指导原则适用的场合。此书列出的条款涵盖了许多方面的主题，尤其对异常安全性、类和模块的合理设计，正确的代码优化，以及编写符合C++标准的可移植代码进行了深入的讨论。还适于有一定C++编程基础的读者阅读。

《Exceptional C++》(英文版)中的工程难题和编程问题将帮助你成为最优秀的C++程序员。每个问题都按照难度排列，并且为了说明微妙的编程错误和设计思路而精心设计。

《Exceptional C++:47个C++工程难题、编程问题和解决方案(中文版)》讲述如何用标准C++进行企业级的软件开发，通过“问题/解答”的方式，启发读者思考，帮助了解隐藏在问题背后的设计思想，以及各种编程指导原则适用的场合。此书列出的条款涵盖了许多方面的主题，尤其对异常安全性、类和模块的合理设计，正确的代码优化，以及编写符合C++标准的可移植代码进行了深入的讨论。还适于有一定C++编程基础的读者阅读。